Terms and Conditions for Virtual Classes – Math Craft Virtual Academy

Classes VI–XII (Mathematics), Classes XI–XII (Economics) & Spoken English (Summer Vacation Edition)

1. Eligibility: Open to students in Classes X–XII for Mathematics and Classes XI–XII for Economics, or parents/guardians enrolling on their behalf. Minimum age: 14.

2. Registration:

   • Mandatory via Math Craft Virtual Academy website, mobile app, or authorized platform.

   • Accurate details (name, contact, class, subject, school board) required.

   • Two-factor authentication may be required for account security.

3. Class Details:

   • Live virtual classes via Math Craft’s secure platform.

   • Duration: 60–90 minutes; schedule and access links provided post-registration.

   • Aligned with CBSE/ISC/State Board syllabi for Mathematics (VI–XII) or Economics (XI–XII).

   • Interactive tools (quizzes, polls, whiteboards) used.

4. Participation:

   • Stable internet (min. 5 Mbps), compatible device (laptop/tablet), and Zoom/Google Meet access required.

   • Punctual attendance mandatory; late entry restricted after 10 minutes.

   • Disruptive behavior (e.g., unauthorized screen sharing, spamming chat) may lead to immediate removal.

5. Fees and Payments:

   • Course fees detailed at enrollment; payable via UPI or secure payment gateway (if active)

   • Late payments incur 5% penalty after 7-day grace period.

   • Refunds per Math Craft’s policy: Please check our refund policy.

6. Content and Usage:

   • Class content, including recordings and materials, proprietary to Math Craft; no recording, reproducing, or sharing allowed.

   • AI-generated summaries and practice questions provided for personal use only.

   • Unauthorized distribution may lead to legal action.

7. Conduct:

   • Respectful behavior mandatory; harassment, bullying, or offensive language prohibited.

   • Math Craft may suspend/terminate access for violations, with no refund.

8. Data Privacy:

   • Personal data (name, contact, performance metrics) protected per Math Craft’s Privacy Policy and applicable data‑protection laws.

   • Optional analytics for personalized learning; opt‑out available.

   • No data sharing with third parties except for platform functionality.

9. Technical Issues:

   • Math Craft not liable for participant’s internet/device failures.

   • 99.9% uptime guaranteed for Math Craft’s platform; rescheduling offered for outages exceeding 15 minutes.

   • 24/7 tech support via chat/email.

10. Cancellations/Changes:

    • Math Craft may cancel/reschedule classes due to unforeseen events (e.g., instructor illness, cyber threats) with 24 hour notice.

    • Participants must notify cancellations 48 hours in advance; no-shows forfeit make-up classes.

11. Liability:

    • Math Craft not liable for indirect damages (e.g., missed exams due to technical issues).

    • Maximum liability limited to course fees paid.

12. Accessibility:

    • Classes designed for inclusivity; captions and screen-reader support available.

    • Request accommodations (e.g., sign language interpreter) 7 days in advance.

13. Termination:

    • Math Craft may terminate access for non-compliance, non-payment, or suspected fraud.

    • Participants may terminate enrollment with 14 day notice; pro‑rata refunds apply.

14. Force Majeure:

    • Math Craft not liable for delays/cancellations due to natural disasters, cyberattacks, or government restrictions.

15. Acceptance:

    • Enrollment or class access implies agreement to these terms.

16. One‑on‑One (1:1) Virtual Classes:

    • Scheduling & Access: 1:1 sessions scheduled individually; confirmed via email/SMS with unique access link.

    • Duration & Format: Standard session length: 60 minutes; extensions subject to additional fees and mutual agreement.

    • Rescheduling & Cancellation: Participants may reschedule or cancel 24 hours in advance without penalty. Late cancellations (within 24 hours) not allowed and  fee will not be refunded.

    • Confidentiality: All 1:1 session discussions and materials are confidential; Math Craft will not share personal performance data outside authorized personnel.

    • Conduct & Etiquette: Professional behavior expected; disrespect or unprofessional conduct may result in session termination without refund.

    • Technical Requirements: Stable internet, webcam, microphone, and approved software required. Math Craft not responsible for technical failures on the participant’s end.